Welcome to IndustrialPlotHub.com (the “Website”). This Privacy Policy describes how we collect, use, store, share and protect your personal information when you visit or interact with our Website (“we”, “us”, “our”). By using or accessing our Website, you agree to the collection and use of your information as described below.
“Personal Data” means any information that identifies or can be used to identify an individual — for example name, email address, phone number, postal address, IP address, cookies, device identifiers, browsing data, etc.
“Sensitive Personal Data or Information (SPDI)” refers to a subset of personal data that is especially sensitive in nature (e.g. payment or financial information, legal documents, identity proofs, etc.).
This policy applies to all users of the Website — visitors, customers, subscribers, or others — irrespective of location.
We may collect the following types of information:
Information you provide voluntarily: for example, when you fill enquiry/ contact forms, booking forms, subscription forms, submit documentation for plot booking or refund requests — name, email address, phone number, postal address, company name (if applicable), and any comments/ messages you send.
Automatically collected information: when you visit our Website, we may collect usage data such as IP address, device type, browser type, operating system, pages visited, timestamps, and other analytics information (via cookies or similar technologies).
Cookies and tracking data: we may use cookies or similar tracking technologies to understand user behaviour, improve user experience, and gather aggregate analytics data.
We collect and use your data for the following purposes:
To respond to your enquiries, booking requests, refund requests or other communications.
To provide, operate, maintain and improve the Website and its services (for example listing plots, processing enquiries, facilitating refunds, or other customer support).
To send periodic newsletters, updates, or marketing communications — but only if you have expressly opted in.
To analyze site usage and monitor traffic, so we can improve content, design, and user experience.
To comply with legal or regulatory obligations, resolve disputes, prevent fraud or abuse, or enforce our terms and policies.
For any other purpose to which you consent.
We follow the principle of data minimization: we collect only the personal data necessary to fulfill these purposes.
We will not sell, trade, or rent your Personal Data to third-parties. However, we may share personal data only in the following situations:
With our trusted third-party service providers, contractors, or agents (for example for email delivery, web hosting, analytics, customer support, refund processing), strictly to enable them to perform tasks on our behalf, under confidentiality obligations.
Where we are required to comply with legal obligations (e.g. court orders, law-enforcement, regulatory requests), in which case we may disclose data as required by law.
In connection with a business transfer — for example if our Website is merged, sold, or transferred — we will notify you and ensure the new entity only uses your data under the terms of this Privacy Policy.
With your explicit consent, for purposes beyond those listed above.
We will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy — for example, to respond to your enquiries, provide services, process refunds, comply with legal obligations, or for legitimate business/administrative purposes such as analytics. Once data is no longer needed, we will securely delete or anonymize it.
We take reasonable technical, administrative, and organizational measures to safeguard your Personal Data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure — we cannot guarantee absolute security.
We may use cookies or similar tracking technologies to collect information about your browsing behaviour, pages visited, device/browser information, time spent, and interactions on the Website. This helps with analytics, improving user experience, and, optionally, personalised content or marketing (only if opted in).
You have the right to accept or reject cookies (or to delete cookies) via your browser settings — though rejecting cookies may affect some functionality or user-experience on the Website.
Under applicable law (including, when applicable, the relevant Indian data-protection laws), you have the following rights regarding your personal data:
Right to access the personal data we hold about you.
Right to correct or update your personal data if inaccurate or incomplete.
Right to request erasure/deletion of your personal data (subject to obligations such as record-keeping for refunds/transactions).
Right to withdraw consent at any time (for processing based on consent).
Right to lodge a complaint with the relevant data-protection authority if you believe your rights are violated.
To exercise any of these rights or for any queries about privacy, you may contact us using the contact details given below.
Given that IndustrialPlotHub.com also provides services related to plot allotment, booking, refund or cancellation (as per your existing Refund Policy), the following additional privacy-related guidelines apply with respect to refund/cancellation data:
When you request a refund or cancellation, we will collect necessary personal and payment-related data to process the request (for example: name, contact details, bank or payment account details, booking/order reference, plot or purchase details).
This data will be used solely for processing your refund or cancellation, verifying eligibility (as per our Refund Policy), and facilitating transfer of funds.
We will retain refund-related records (personal data + transaction/payment history) for the duration needed to complete reconciliation, audits, or as required under applicable law or internal records-keeping policy.
We will apply the same data protection and confidentiality measures for refund-related data, as for all other personal data.
If you have any questions, concerns, or requests relating to your personal data, or wish to withdraw consent, delete data, request correction or complain — please contact us at:
Email: info@industrialplothub.com
We aim to respond to your request within a reasonable timeframe as required under applicable laws.
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top. We encourage you to review this page periodically. Continued use of our Website after changes indicates your acceptance of the revised policy.
If the changes are significant (for example, new uses of data, new types of data collected), we may also notify you (e.g. by email or a prominent notice on our Website).
If you are a minor (under 18 years), please obtain consent from a parent or legal guardian before providing any personal data. We do not knowingly collect personal data from minors without parental consent.
While we strive to protect your personal data, we cannot guarantee that third-party providers (e.g. your email provider, payment gateway, analytics provider, etc.) are completely secure.
This Privacy Policy does not create a contract — it is a statement of our practices; we reserve the right to modify it, subject to the commitments in this document.